News & Views
ENR Texas & Louisiana Announces 2020 Best Projects Winners
The Braniff Centre, home to the TAC Air-DAL FBO, was recently selected as a project category winner for Airport/Transit by the ENR (Engineering News Record) of Texas and Louisiana.
ENR Texas & Louisiana Announces 2020 Best Projects Winners
July 15, 2020 by Louise Poirier
ENR Texas & Louisiana is pleased to announce its 2020 Best Projects winners! We received 131 entries into this year's contest—the most of any of ENR's 10 regional contests—and our panel of judges selected just 18 Best Projects and 23 Awards of Merit across 19 categories.
The Braniff Centre Redevelopment Project
Submitted by Burns & McDonnell
Congratulations to all our winners! View full list on ENR website >
Our independent panel of jurors come from all corners of the A/E/C community, and over the last several weeks have reviewed all submitted entries and scored each one according to each of the six judging criteria. As always, judges recuse themselves in any cases of conflict of interest.
Special thanks to this year's distinguished panel of judges!
Kim Allen, Director of Operations, Construction Industry Institute at The University of Texas at Austin;
David Helveston, President, Pelican Chapter, Associated Builders and Contractors Inc.;
Meloni McDaniel, President and CEO, TEXO;
Nick Moldaner, Vice President, Palmisano;
Hannah Sargent, Architect, Gensler; and
Thomas Sofranko, Professor, LSU School of Architecture, and Associate Dean, LSU College of Art + Design.
In addition to selecting category winners, our judges have also picked out three finalists for ENR Texas & Louisiana's 2020 Project of the Year — that winner will be announced at our Best Projects event in October. We'll be previewing the finalists here leading up to the event!
Meanwhile, a separate jury is hard at work right now scoring ENR Texas & Louisiana's annual Excellence in Safety award. Those winners will be announced by the end of July, so please keep an eye out.
All winning project teams — as well as our Owner of the Year, Design Firm of the Year, Contractor of the Year, Specialty Contractor of the Year and Legacy Award winner — will be celebrated in Houston on October 23 at the JW Marriott Houston. We still plan to host this event in person, but we're keeping an eye out on local conditions and will adapt as needed. For more info on the event and to register, click here!
The Traveler’s Guide to Empty Leg Flights
If you are looking for a way to save on a private jet charter, then you should consider Empty Leg flights.
WHAT IS AN EMPTY LEG FLIGHT?
Air charter operators usually fly customers round-trip. However, there are instances when a client doesn’t need to use both legs of the round-trip charter flight. These one-way scenarios create a situation where one leg of the original client’s flight is empty.
Charter companies often make these one-way empty flights available for other clients at a discounted price, resulting in a win-win situation for both the air charter companies and would-be clients.
HOW MUCH CAN YOU SAVE WITH AN EMPTY LEG FLIGHT?
Things to note: You must be flexible with your flight schedule to fully benefit from an available Empty Leg. Because Empty Leg flights originate through another customer, if the original customer changes or cancels their flight, your empty leg will also be changed or even cancelled. Be aware, while air charter operators will generally give refunds for a cancelled flight, they usually do not offer a replacement flight in cases when the original flight is cancelled or changed.
Availability of Empty Leg flights varies considerably. It may be easier to find one if you are flying to a popular destination. Customers who fly to a destination frequently for either business or pleasure may also benefit because the routine nature of the travel may create the flexibility to take advantage of the savings. Also, air charter peak times, such as the holidays, may mean more availability of Empty Leg deals.
HOW DO I FIND AVAILABLE EMPTY LEG FLIGHTS?
Many air charter operators will post available Empty Legs on their websites.
For example, you can visit the Keystone Aviation website regularly to monitor available Empty Legs in hopes of finding one that fits your schedule. To keep customers informed when Empty Legs become available, Keystone Aviation sends direct email alerts. You can let us know you are interested by signing up to receive Empty Legs email notifications.
Empty leg flights are an efficient way to save on air charter expenses. If you cannot be flexible with your dates or times, then you may be better off booking a traditional private air charter flight instead. Visit the Keystone Aviation website to learn more about chartering from our fleet. However, with flexibility comes real savings for a fantastic private aviation experience.
Questions? Call 888-900-6070 or email email@example.com.
Keystone Aviation Explains How To Identify A Reputable Air Charter Provider
Convenience, safety and productivity are important, so you’ve decided to charter a private aircraft. Your online search has identified a few different charter operators and brokers, but not all are created equally. Here are five questions to ask so you can identify a reputable private air charter provider.
NOTE: Amid the current COVID-19 situation, make sure to check with air charter operators on their cleaning standards and how they mitigate operational risks. Keystone Aviation has implemented rigorous safety protocols to keep customers and associates safe. Click here to view the Keystone Aviation COVID-19 Safety Protocols.
1. ARE YOU AN AIRCRAFT OPERATOR OR A BROKER?
This is an important but often confusing distinction. The aircraft operator flies the charter flight. A broker often acts as a middleman between the consumer and the operator. Brokers can assist with the selection of an aircraft operator for your flight, but they usually charge a markup on the operator’s invoice in exchange for this service. The confusion lies in brokers who appear to be operators, especially in their advertisements. It’s important to know who you are dealing with when booking a flight, so ask the question. And if they won’t give you a clear answer, call someone else.
2. WHAT IS THE FAA AIR CARRIER CERTIFICATE NAME & NUMBER?
Ask to see the operator’s air carrier certificate, which will include the operator’s name and certificate number. Also ask for verification that the aircraft you will be flying on is listed on that certificate. Making sure your aircraft operator is a legal, FAA-certificated operator is an important safety and insurance consideration, so be sure your operator has an Air Carrier Certificate. Learn about illegal charter from the National Air Transportation Association (NATA).
3. WHAT ARE THE INSURANCE LIMITS FOR THE AIRCRAFT TO BE CHARTERED
According to the Aircraft Charter Consumer Guide by the National Business Aviation Association (NBAA), Hope Aviation Insurance has indicated that “many prospective jet charter clients look for a minimum limit of $50 million ($50,000,000.00) combined single limit, bodily injury to passengers and property damage liability.” Depending on the number of passengers, the aircraft size, etc., insurance needs may change. Contact your insurance broker to discuss the details of insuring aircraft charters and your specific insurance needs.
4. WHAT IS THE CREWMEMBER EXPERIENCE LEVEL?
Pilots for a legal charter operator must have at least 1,200 hours of total flight time. You should know the total flight hours of the crew and, perhaps more importantly, how many hours each crewmember has in the make/model of the aircraft to be chartered. Industry auditors have recommendations about experience levels to look for with an aircraft crew. In addition, it’s helpful to know crew experience when comparing one operator to another.
5. IS THE OPERATOR INDEPENDENTLY AUDITED?
Ask about the audit history and ratings for the operator. Independent auditors typically review the operator’s standards, procedures and training. This type of independent verification is useful in identifying quality operators and in comparing operators to each other. Some of the most widely used independent auditors are:
The Air Charter Safety Foundation (ACSF) Industry Audit Standard is a revolutionary audit program that provides a comprehensive, independent review of an operator’s adherence to safety and security regulations. The ACSF Industry Audit Standard is the only audit that specifically evaluates compliance with Federal Aviation Administration Part 135 (and/or 91 Subpart K) regulations. A company that successfully completes the Industry Audit Standard gains a listing on the ACSF Industry Audit Standard Operator Registry.
ARG/US (Aviation Research Group/US) rates air charter providers as follows: DNQ (Does Not Qualify), Gold, Gold Plus and Platinum. According to their website, “this rate-based scoring method is designed to provide a general peer to peer comparison of the relative safety histories of like-sized operators based on available data.”
Wyvern publishes the Pilot and Aircraft Safety Survey (PASS) report on request that indicates whether the operator, aircraft and crew for your flight meet either an industry safety standard or meet The Wyvern Standard. Operators who pass become Wyvern recommended and are listed on the Wyvern website directory.
The International Standard for Business Aircraft Operations (IS-BAO) is a code of best practices designed to provide an international benchmark for safety and efficiency in business aircraft operations. Certificates of Registration from the International Business Aviation Council (IBAC) are issued to flight departments that have completed a third-party industry audit by an IBAC Accredited Auditor.
There are many other factors to consider when booking a charter flight. Additional resources include:
Check with air charter operators on their cleaning standards and how they mitigate operational risks, especially amid the recent COVID-19 situation. Keystone Aviation has implemented the rigorous procedures to keep customers and associates safe while continuing to provide regular operations. Click here to view the Keystone Aviation COVID-19 Safety Protocols.
NBAA published an Aircraft Charter Consumer Guide with further questions to ask pertaining to your flight.
Private aircraft charter is a fabulous choice for a variety of travel needs. If you have questions or to schedule a charter flight with Keystone Aviation, call us at 888-900-6070 or email firstname.lastname@example.org.
2020 Airport Business Project of the Year: The Braniff Centre
The modern terminal building was designed using inspiration from other mid-century buildings and décor found throughout Dallas. Read original story on AviationPros.com >
Location: TAC Air, Dallas Love Field (DAL)
Project: Braniff Centre Restoration
Cost: $100 Million Master Plan Investment
Key Participants: Blue Star Land, Lincoln Property Co., Burns & McDonnell, The Gravity Company
The Braniff Centre reconstruction was executed as a historic restoration of the original Braniff Airlines Operations and Maintenance Base. The $100 million master-plan expansion transformed an aviation icon to a modern general aviation facility over a 19-month time frame, now serving the aviation and local community in one reinvented destination at Dallas Love Field (DAL).
“TAC Air - DAL at the Braniff Centre was a long sought after project by TAC - The Arnold Companies to find a home on Dallas Love Field and have a presence in our home market. The location of the original Braniff International Airways Operations and Maintenance Base provided an ideal location on the east side of the field at Lovers Lane and Lemmon Avenue, offering a way to make the facility more than just another row of hangars lining the street,” said Joe Gibney, chief operating officer, TAC Air. “As a key location on the neighborhood street, the retail opportunities combined with the aviation impact, made the project special. Working with the Texas Historical Commission to honor the site of Braniff Headquarters and the architecture of the mid-century that helped define the city of Dallas made it more special.”
The expansion and redevelopment led by TAC Air was made possible with the commitment of the city of Dallas. As Dallas Love Field is reborn through ongoing development projects, the Braniff Centre restoration and expansion restored a portion of the airfield to the early spirit of aviation and the modern jet-setter lifestyle as defined by Braniff International Airways in the late 1950s.
“Dallas Love Field is the second largest general aviation airport in the country, which made this a prime real estate opportunity,” said Casey Park, director of investments for TAC - The Arnold Companies. “We knew the Braniff Centre was a project TAC Air wanted to bring to life. With our partners including the Dallas Cowboys, Blue Star Land a Jones Family company, Lincoln Property company and the support from Randall Reed and the Planet Lincoln auto dealership, 7701 Lemmon Avenue is once again the center of aviation on the east side of Love Field,”
The building was transformed into more than 200,000 square feet of high-quality hangar space and prime aviation support services.
Park said the specific site plan presented a unique opportunity to recreate a space with an aviation history. It sat vacant for many years and required extensive rehabilitation from its glory days to compliant building codes of the twenty first century.
“The opportunity seen by TAC Air was to provide the nation’s first mixed-use facility that combines retail - restaurant and storefront- office space, a car dealership and an FBO – all in one site,” he said.
TAC worked in partnership with the Texas Historical Commission to protect the integrity of the architecture. It maintained what was there, and because of that, Park said they wound up with something far more iconic than it would have been if they had started from the ground-up.
“Our commitment to take the historical site, clean it up and keep the past a part of the future of Love Field has made this project special for us and the city of Dallas,” he said.
The TAC Air FBO facility features a group of amenities including controlled access to private hangars and an executive terminal; convenient access to elevated catering through The Star Skyline, an exclusive event center managed by Legends Hospitality of AT&T Stadium in Arlington and Yankee Stadium in New York; on-site dry cleaning; auto detailing; local event and venue reservations; auto-to-aircraft valet and secured personal access to retail facilities.
Gibney said they brought the core team from within the TAC Air network and filled the remaining roles with local talent that know and understand the Dallas market. The teams were sent out ahead of opening to train within the TAC Air system with the other FBO locations.
“Upon opening, those same FBOs sent experts from their teams to support the Dallas team and help provide great service expected by our customers,” he said.
Keeping the original cutting edge building design of William Pereira and Charles Luckman that embodied the spirit of flight in the inverted butterfly roof architecture, The Gravity Company and Burns & McDonnell designed the restoration to meet guidelines and preservation requirements of the Texas Historic Commission to keep the building an aviation landmark of Dallas.
Tad W Perryman, vice president, marketing for TAC, said to honor the restoration of the mid-century architecture and harken back to the elegant days of aviation embodied by Braniff Airways, the modern terminal building was designed using inspiration from other mid-century buildings and décor found throughout Dallas. These include the white marble and light walnut rift sawn columns, the glass-topped marble front counter and the use of stainless accents to minimize the design and celebrate the space and location overlooking Love Field.
“In the lobby, a 1/5 scale replica of the Boeing 727-227 N457BN flown by Braniff Airways hangs above, decorating the ceiling space with the livery in mercury blue and adorned with the Dallas Cowboys name and silver helmet featuring the Blue Star,” he said.
Construction has started on a phase two of the project, which will bring a 40,000 square foot hangar and office space to the south side of the Braniff Centre leasehold in fall 2020. Creating an FBO that provides class and modern amenities for businesses and the ones who run them, while still emphasizing the pleasure side of travel, is part of the true reinvention of The Braniff Centre.
Listen & Learn More About The Project
TAC Air Chief Operating Officer Joe Gibney shares insights of the Braniff Centre reconstruction that was named one of the 2020 Airport Business Projects of the Year on a recent episode of the AviationPros Podcast.
TAC Air Promotes New General Manager To Fort Smith FBO
TAC Air has promoted Christina Lang to lead its fixed base operation (FBO) in Fort Smith, Arkansas as General Manager (GM). A six-year veteran of TAC Air, Lang is prepared to join the team at TAC Air - FSM as a hands-on manager of the business using her background in administration and operations. Lang officially stepped into this role the last week of May and as she expressed is, “excited for the opportunity to become a part of the Fort Smith team and support the TAC Air commitment to providing customers and tenants SERVICE WITH NO CEILING.” As GM, Lang’s key responsibilities involve overseeing day-to-day operations, hangar management and leasing while maintaining relationships with TAC Air customers and the Fort Smith Regional Airport.
Lang relocated to Fort Smith from Dallas, where she served three years in a system-wide role for TAC Air as Manager of Administrative Services. “The past three years I have been able to experience and learn firsthand from 15 different GMs and CSMs running FBOs in the TAC Air system to help me prepare for this hands-on type of position in a market I can help nurture and grow,” said Lang.
Prior, Lang worked as Customer Service Manager (CSM) at TAC Air - RDU in Raleigh-Durham, NC and Customer Service Representative at TAC Air - PVU in Provo, UT. She charted her course in aviation at Embry-Riddle Aeronautical University in Prescott, AZ, where she studied Aeronautical Science. Lang completed her commercial pilot certificate and worked as a corporate pilot flying mining executives in Arizona and New Mexico.
Lang’s first encounter with TAC Air occurred at the 2014 National Business Aviation Association, Business Aviation Convention and Exhibition (NBAA-BACE) in Las Vegas. There, she met TAC Air - SLC GM, Mike McCarty who invited Lang to visit the FBO for a tour when she returned home to Salt Lake City. Upon visiting, Lang says, “Once I visited, I knew I wanted to work for TAC Air. And I got the opportunity, starting at the TAC Air FBO in Provo.”
Director of FBO Administrative Services for the TAC Air system and past GM of TAC Air - FSM, Carol McNally, shared, “I am thrilled to see a strong female associate like Christina rise to the General Manager position within our organization. As more women ascend to a place of leadership in aviation, I look forward to watching her soar. I am pleased to hand the controls of the Fort Smith FBO operation to another strong female aviator.”
“Working her way up by successfully mastering several roles within the FBO, Lang’s extensive knowledge, industry and internal company experience, along with her enthusiasm and eagerness to learn make her an ideal leader to take the business at TAC Air - FSM FBO to new heights,” stated Joe Gibney, Chief Operating Officer of TAC Air.
As General Manager, Lang looks forward to demonstrating the company’s strong commitment to safety as an IS-BAH Stage 2 registered FBO, while also overseeing daily procedures at TAC Air - FSM. “The Fort Smith team has been working together seamlessly for years under excellent leadership. It will be an adjustment for everyone to have a new leader,” she added. Lang is known among the associates, as she worked with the team in her previous role as Manager of Administrative Services for TAC Air. Lang is thrilled to have a collaborative, capable team to work beside every day. She is committed to developing connections within the TAC Air - FSM team, across the base tenants and customers as well as strengthening the FBO’s existing airport relations.
Pandemic Prompts Big Changes for Business Aviation
May 13, 2020, 4:25 PM
This story is part of AIN's continuing coverage of the impact of the coronavirus on aviation.
The aviation world has changed considerably as a result of the Covid-19 pandemic, forcing business aircraft operators and flight departments to question common practices and what were, until just a few months ago, considered certainties in the industry.
Decreasing passenger loads and varying regulatory demands have contributed to a worldwide decline in flights in all aviation sectors, but for those business aviation operators still flying or about to resume operations, “there is no such thing as a routine trip anymore,” said Adam Hartley, manager of global regulatory services with Universal Weather and Aviation. “If you are an operation that would normally require a permit, those requirements have certainly changed, with a lot more information requested about travel history and health declarations, and I don’t think those things are going to be going away anytime soon.”
Hartley suggests that flight department operators begin capturing 14-day crew and passenger history for everyone expected to participate in a flight. “That’s not something that has been a common- or even uncommon-type request or practice, but certainly something that is a best practice now, so it’s not just where did everybody travel on the airplane, but even in their personal travels.”
That extends to charter flights as well, according to Daniel Govatos, director of operations for charter provider Keystone Aviation. “We ordinarily would not be asking people details about their past travel and details about their health," he said. "But bringing to their attention that we sincerely want to protect both them and our crews, it has gone over very well. I believe that people are understanding a lot more, that they will need to be as honest with us as possible.”
Flight operations have begun instituting other safety measures. Some require temperature screenings before passengers and crew are allowed to board the aircraft, although questions such as what temperature threshold should be used to disqualify people remain, like most recent sanitary advice, up to individual company discretion. Given the fact that some infected people can remain fever-free or have just a low-grade increase in temperature, that screening is far from a foolproof indicator.
“These are unsettling times, and with that comes new procedures for both crew and passengers,” said Kimberly Mazzeo, chief flight attendant for an international flight department. “Some of these may seem somewhat of an invasion of privacy to our passengers, and we need to be sensitive to that.” She recommends taking temperatures in a more secluded location and other current practices such as mandating the crew to wear masks and gloves and reducing their interaction in the cabin. It is also a good idea to equip each aircraft with a sanitization kit, provide personal protective equipment to passengers and instruct them on its use as well as proper disposal, limit the seating capacity on the aircraft to provide some personal separation, and pair crew members and maintenance teams to minimize contact and possible transmission as well as simplify contact tracking in case of infection.
According to a recent U.S. Department of Transportation (USDOT) Safety Alert for Operators (SAFO) 20009, after each cockpit crew change, it is recommended to clean and disinfect surfaces in the flight deck that are frequently touched and utilized by cockpit crew members, such as yoke, throttles, autopilots, and radios, and to use products that are effective against Covid-19, compatible with aircraft, and approved by the aircraft manufacturer for use onboard the aircraft.
Last month NetJets announced it would provide antibody testing to all of its employees, dispatching a quartet of its Global 6000s to Shanghai to pick up a half a million Covid-19 antibody tests approved for use by the U.S. Food and Drug Administration. “We are committed to testing 100 percent of our crew members initially and offering ongoing testing to anyone who travels to high-risk locations, has been exposed to Covid-19, or becomes symptomatic,” said Patrick Gallagher, the operator’s president of sales, marketing, and service.
As well there has been a proliferation of companies offering aircraft and facility disinfection services using a variety of methods.
A NEW WORLD
As operators slowly resume international flights, new potential problems need to be considered, according to Charlie LeBlanc, v-p of United Healthcare Global’s medical assistance and security division, and a member of NBAA’s security council. Speaking during a recent NBAA webinar on aviation security issues in the Covid-19 era, he noted that countries have developed varying responses to the pandemic. “One of the biggest concerns that I see as we open up the world again and start traveling globally is countries now have figured out that flipping a switch and closing their borders is a relatively simple act.”
He pointed to several recent examples during the crisis, where countries ordered their borders and airspace sealed after outbreaks, in some cases giving as little as six hours notice. He added that understanding that past behavior is now an important factor in mission planning. “If a country has shown that they close their airspace down with very little notice, it becomes even more imperative that crews and passengers are at the ready to leave in a very quick amount of time,” he said.
Going forward, international flight crews might encounter a “clean corridor” system comprising a clean crew, clean aircraft, and clean airports and hotels,” Dr. Paulo Avles, MedAire’s global director of aviation health told AIN. “China, for example, is already publishing guidelines on that regard creating procedures to be followed for crews arriving in that country. They are designating specific hotels around the airports to be utilized by crews in layover and requiring the need for testing for virus for those subsequently connecting domestically.” He is hopeful that a vaccine will be developed along with the establishment of a ‘health passport’ to allow for the free movement of passengers and crews.
Even for domestic flights, things can change rapidly from state to state, according to Universal’s Hartley, and accurate, timely information from the destination is key from the flight planning perspective. “Start the process earlier, forget what you knew for sure about locations, and take them on a case-by-case way right now until we can start to build back to a level of consistency,” he said. He advises operators to get that vital information, including any current local health regulations, from someone with a “boots-on-the-ground” view such as the destination FBO. He warned that familiar hotels, rental cars, or restaurants could be in short supply. “The availability of those things is something that shouldn’t be counted on today or thinking that all those services are going to be open and available without extra confirmation ahead of time."
During this period, to avoid being caught in local restrictions, Universal advises that crews leave the destination airport only if necessary, and many companies are advising their crews to pack food from home. Indeed, to protect their health, the U.S. DoT SAFO 20009 advises air carrier crews to stay at home or in their hotel rooms (as applicable) to the extent possible, eat in their hotel room during layovers with either room service or delivery service, or if in-room food delivery options are not available, get take-out from hotel restaurant or another restaurant nearby. Several industry caterers are now offering to deliver meals to destination airports for crews to take to their hotels for consumption.
For flights requiring catering, ordering from a local restaurant may now be questionable, as they might not operate to the same standards of hygiene practiced by dedicated in-flight kitchens, which have further stepped up their sanitary regimens from what were already stringent standards.
In an effort to avoid the need for overnights, some flight departments have changed their schedules, requesting their employees depart earlier in the day to accomplish their missions so the aircraft can return to home base. Failing that, they will relocate the aircraft and crew to areas of less infection.
ON THE GROUND
NATA issued a document containing guidance for FBOs and ground handlers in late March including advice that disinfectant/antiseptic solutions should be applied hourly to high-risk, high-traffic areas and items. “FBOs are a funnel point between the outside world and the flight line,” said LeBlanc, noting some flight departments have begun to inquire what sanitary measures service providers are undertaking, before engaging their services. Other measures imposed at some locations include segregating customers by flight within the terminal and even requesting customers to stagger departure times to minimize contact between waiting groups.
As for ordering ground transportation, “ask them a simple question, what are your cleaning guidelines for your vehicles?” said LeBlanc. “If there is a lot of pausing and hesitation, that probably means they’re not doing much and probably making it up as they as they go along,” he told the webinar audience. “We’ve talked a lot about protecting our passengers and crews [but] all that goes out the window if we put them in a vehicle that has not been properly cleaned, at least to the best of expectations. Some companies such as Keystone Aviation have attempted to avoid chauffeur-driven or rideshare situations entirely, according to Govatos, who said his company has been relying more on rental cars, even for passengers.
Greg Kulis, a member of NBAA’s security council as well as a lead captain and security coordinator for an international flight department, said that when weighing the level of safety precautions companies are taking during this time, versus the possible inconvenience and alarm to customers and passengers who many already be anxious, "We’re here to provide the safest, most effective transportation in the world, so given that mission statement, I would much rather explain why we are taking a certain precaution, than why we are not taking a certain precaution. I think most times that will answer the question.”
LESS STAFF, INCREASED VIGILANCE
With many flight operations furloughing staff and otherwise reducing on-site presence due to work-at-home protocols, “It’s apparent that we need to evaluate our safety and security protocols to ensure the current circumstances are considered,” Kulis said during the webinar, noting that companies must reevaluate their access procedures. “It’s essential for every aircraft operator to know who is in the facility and when they are there.”
“We’re operating with reduced staffing, reduced activity, and therefore being vigilant about our surroundings, our facilities, our airport areas. You just don’t have as many eyes on what’s normal,” added Eric Moilanen, president of Premier Corporate Security and chair of NBAA’s security council during the webinar. He added that what would have been considered normal just a few months ago has been turned upside down. “If someone used to come to the front door with a hat, sunglasses, and a mask over their face, it was generally time to hit the panic button and call the police. Now we look at it as an everyday occurrence, and in fact, we are mandating it in some places.”
Another aspect of the mass layoffs the industry has endured is the potential threat arising from disgruntled employees. While companies may have human resource procedures in place for the termination of one or two employees, many are experiencing unprecedented workforce reductions during this time. Employers are not obligated to discuss why a worker has been dismissed or company financial status, but Moilanen advises more transparency at this time, particularly with people the company might bring back when conditions improve.